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VACANCY NOTICE NO: SPECIAL SERVICE AGREEMENT (SSA)
DEADLINE FOR APPLICATION:
14 July 2023
Under Recruitment
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POST
IT Policy Consultant
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GRADE
N/A
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DUTY STATION
Geneva, Switzerland
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COMMENCEMENT OF DUTY
To be determined
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NATURE OF APPOINTMENT
Project post
5 months
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ORGANIZATIONAL UNIT
Information Technology Division (ITD)
Infrastructure Department
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WMO is committed to achieving diversity and a balanced workforce. Applications are welcome from qualified women and men, including those with disabilities. The statutory retirement age after 1 January 2014 is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
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DUTIES AND RESPONSIBILITIES
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The objective of this consultancy is to develop and implement a set of comprehensive IT policies, standards, procedures and guidelines aligned with the IT strategy.
ACCOUNTABILITIES/RESPONSIBILITIES:
Based on the new IT Strategy and discussion with the IT team, review existing IT policies, standards, procedures and guidelines and provide a gap analysis;
Update IT policies, procedures and guidelines and draft new ones where needed;
Develop a plan and report on progress for the implementation of the IT policies, procedures and guidelines;
Provide a process by which the IT service catalog is updated on a regular basis and ensure the process is embedded in the IT operations;
Assist the IT team in the review of current IT processes and propose changes to improve service quality, reduce operational cost and enhance customer satisfaction;
Draft a communication plan informing the rest of the organization on changes impacting them and provide the needed supporting documentation;
Provide regular progress reports to various stakeholders, including risks, issues, and possible solutions.
DELIVERABLES AT THE END OF THE CONTRACT:
Delivery of a comprehensive set of IT policies, standards, procedures and guidelines aligned to the IT Strategy;
Implementation and operationalization of the defined policies and procedures;
Update of the IT Service catalog;
Communication to users on changes impacting them and delivery of user support material;
Delivery of regular progress reports and dashboards with updates on status, risks, issues, and proposed solutions.
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QUALIFICATIONS
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Education
Bachelor's degree in Computer Science, Information Systems, or a related field;
Relevant certifications in IT governance, ITIL, project management, or enterprise architecture are a plus.
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Experience
Proven experience in developing IT policies, procedures, and guidelines;
Previous experience in working in UN organizations or international organizations in general.
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Other requirements
Strong knowledge of IT service management processes and industry best practices including emerging technologies;
Strong knowledge in project management, including project planning, execution, monitoring, and reporting;
Excellent writing and communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
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Languages
Fluent English
(Note: The official languages of the Organization are Arabic, Chinese, English, French, Russian and Spanish.)
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This project should be ended by 31st December 2023.
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Additional Information:
Only applicants in whom WMO has a further interest will be contacted.
Shortlisted candidates may be required to sit a written assessment and/or an interview.
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| Date of issue of vacancy notice:
30 June 2023
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This vacancy is shown for viewing only. Please follow instructions within the announcement if it is open for application.
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E-RECRUITMENT
